Claims
Three steps to submit a claim online
Step 1
Head to your account and select the policy you want to claim on. Click the "claim" button and we'll guide you through how to make your claim.
Step 2
Our claims partners will review your claim and contact you with a decision, or let you know if they need more information.
Step 3
If your claim has been accepted, you'll be advised the claim payment amount, less any excess that may be payable.
In an emergency, visit our emergency page to get the right support for your policy.